Customer Care Tech II Chantilly, VA REMOTE Monday Friday (830am 5pm) rotational weekends Demonstrates skill and passion to deliver an exceptional and consistent customer experience of an advanced complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, Al related inquiries, etc . Strategic problem solver who focuses

Serves as a primary contact to patients, family members, or visitors. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations. Seeks to solve patient/guest problems and complaints. Escalates issues to other personnel when needed. May be responsible for the issuance of identification badges

Requisition # 639148 Location Sibley Memorial Hospital, Washington, DC 20016 Category Clerical and Administrative Support Schedule Rotating Shift The telecommunications assistant is responsible for operating all communications/answering service equipment at Sibley Memorial Hospital. Work Location Washington, D.C. PRN Rotating Shift Candidate must be flexible and able to w

Patient Service Specialist Job ID 287643 Location US MD Owings Mills Experience (Years) 0 Category Administrative Administrative Services Street Address 10084 Reisterstown Road, Suite 300 B Company NovaCare Rehabilitation Position Type Full Time Overview When patients enter our center in Owings Mills, we want them to have an exceptional experience starting at the front de

Summary Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities Provides quality customer service to customers by providing one on one attention to detail. Understands and applies knowledge of basic patient transport concepts, infection c

Provide customer service support by answering calls in the high volume Service Authority Customer Service Call Center. Duties include, but are not limited to answering customer calls; responding to general customer inquiries and requests for services, terminations, billing information and other related matters; conducting account research; and applying changes to customer

Serves as a primary contact to patients, family members, or visitors. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations. Seeks to solve patient/guest problems and complaints. Escalates issues to other personnel when needed. May be responsible for the issuance of identification badges

Responsibilities for this position include but are not limited to the following. Respond to all customer communication in a timely, friendly, and thorough manner. Drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their customer needs. Develop good working relationships with customers Ad hoc meetings with custome

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care. Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols. Responsible and accountable for completeness and a

About the Role As a representative of our Customer Service team, you will interact with our customers to troubleshoot and solve basic technical issues and provide information about Brivo's products and services. This is a US based fully remote position. The hours for this position will be 11 30AM 8 00PM. In this customer centric role, you will also be responsible for Serv

Prioritize and facilitate the completion of staffing requests from project managers Prepare resource data and reports for weekly update distribution Assist with managing the Resource Management workload queue Communicate with project managers regarding updates to information if not received by published deadlines Combine data from weekly update process for recirculation b

Provides aircraft on ground (AOG) coverage. Process customer requests for assignment to applicable subject matter experts. Coordinate with Production Control for AOG parts orders. Monitor phone lines and direct customer inquiries to the appropriate teams/departments. Manage, maintain, and prioritize help desk cases effectively to assign second level issues to the proper s

For over 21 years, TDB Communications, Inc. has placed over 2000 employees in various positions across the United States. We are looking for enthusiastic, experienced Remote Customer Service Representatives to continue to make a positive impact on our customers. To prepare you for this endeavor, TDB will offer paid, comprehensive training that will provide you the tools a

John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, DC location. The primary responsibilities of this position are to perform daily teller duties and assist new and existing customers in the opening of a variety of new accounts, including checking, savings, certificate of

For over 21 years, TDB Communications, Inc. has placed over 2000 employees in various positions across the United States. We are looking for enthusiastic, experienced Remote Customer Service Representatives to continue to make a positive impact on our customers. To prepare you for this endeavor, TDB will offer paid, comprehensive training that will provide you the tools a