Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The application specialist is responsible for the oversight and processing of applications for admission to the college, managing multiple tasks involving importing, scanning and data entry of applicant documents utilizing the client relationship management system (CRM) and student information system (SIS). Ensures that all required application documents are received and maintained in the student record. This role functions as a part of a team and is the behind the scenes support of student admission documents and processes.

Processes and maintains a large caseload of admissions applications and creates new student records including and not limited to, dual enrolled, traditional, international, immigrant, honors, and clinical applicants.

Provides guidance and support through the admissions process assisting students, as needed, with the submission of required documentation and ensuring application completion

Employs technology to assist students with navigating the admissions application process.

Provides on-going quality communication, effective customer service and support to applicants by using consistent, effective outreach and follow-up, including phone calls and digital communication, while ensuring compliance with regulatory requirements.

Reviews necessary documents for various application requirements, including test scores, letters of recommendation, essays, and residency and financial documents. Follows up with applicants regarding their admissions status.

Reviews necessary documents for various application requirements, including test scores, letters of recommendation, essays, and residency and financial documents. Follows up with applicants regarding their admissions status.

Maintains and updates accurate applicant records and files along with collected student information using the college's client relationship management (CRM) system and the student information system (SIS); creates and submits reports.

Scans and documents application materials, including documents received through mail, email or digitally.

Accurately and securely processes all incoming transcripts and utilizes system workflows to move transcripts, and other student document, for record updates.

Formal Education, Courses, Training Programs, and Experience

OTHER REQUIREMENTS

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.